Password & Security

Recovering access, changing your password, and the extra checks some actions require.

Forgot your password

Request a reset link by email from the login screen. The link expires after 15 minutes and can only be used once. Requesting a reset also signs you out of your current session.

Your new password needs to be 8–64 characters and include at least one uppercase letter, one lowercase letter, one digit, and one symbol.

Changing your password

If you're already signed in and know your current password, you can change it directly from your account settings without going through the email-reset flow.

Trusted devices

Choosing "trust this device" at login means you won't be asked for an extra verification step on that device again for 30 days. Logging in from a new device, or un-trusting one, starts that clock over.

Extra verification for sensitive areas

If your admin has turned on extra security for your company, accessing certain modules (like CRM) for the first time in a session can ask for a one-time code sent to your phone. On an unrecognized device or network, a second approval code may also be sent to your workspace admin before access is granted.