Frequently Asked Questions

Does creating a draft order send anything to the client?

No. Saving an order as a draft does not generate an invoice or send any email. Emails and invoice generation only happen when an order is created/published, and only if the "Create invoice" / "Send invoice to client" toggles are left on.

Will a partial payment mark my invoice as fully Paid?

No — confirmed in this audit. A partial payment correctly moves the invoice to "Partially Paid" with an accurate payment-progress percentage and remaining balance.

Can I use Billing with a free plan and no payment method?

Yes. Selecting the Free plan type when creating a plan explicitly confirms "No price is charged at checkout... no payment method is required," which matched observed behavior in this audit.

Is my data isolated from other tenants?

This specific question was Not fully verified in production-safe testing — testing cross-tenant isolation safely requires a second tenant account, which was not available during this audit. No cross-tenant access was found or attempted; this remains an open verification item for your security/engineering team rather than a confirmed pass.