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DocumentationEmail ServiceLead Sources

Lead Sources

Not the same as "how a lead was entered" — a Lead Source is a managed marketing channel you track over time.

Lead Source vs. how a lead was added

Every lead records how it entered your system — Manual, CSV, an import, a webform, and so on. A Lead Source is a different, separate concept: a marketing channel you set up and track deliberately, like a specific ad campaign, a partner, or an organic search tag, each identified by a source key embedded in your signup links.

Setting up a source

A source has a name, a type (paid ads, organic, email, WhatsApp, social media, partner, referral, and more), a status (active/inactive), and can be linked to an ad platform (Google, Meta, Bing, etc.) so visitors arriving with that platform's click-id are automatically attributed to the right source.

What it actually tracks

Lead Sources track revenue and conversions, not advertising spend. There is no cost/CPC/ROAS tracking — a source's numbers show what came in, not what was spent to get it.
MetricWhat it means
Total leadsLeads attributed to this source
Conversions / Paid usersHow many of those leads became paying customers
RevenueTotal revenue from customers attributed to this source
Clicks / Unique clicksLink clicks attributed to this source (from campaign emails)
Web sessions / visitors / searchesWebsite activity from visitors attributed to this source

Numbers are rolled up daily, so a source's report reflects yesterday's activity, not a live count.

Drilling into a source

From any source, view its leads, its click history, and — for any one person — their full history across every source they've ever touched.

Pipelines & Stages