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Sales Targets & Teams

Turn your CRM activity into goals you can actually track.

Sales teams

Group reps into teams (Sales, SDR, Follow-up, Demo, Support, Partner, Billing Recovery — whichever fit your org), each with a manager and members. Each team gets its own performance dashboard.

KPIs

A KPI is a defined metric — for example "Signup Leads" or "Meetings Booked." Some KPIs are entered manually; others are computed automatically from real lead/pipeline activity, so you don't have to re-type numbers that already exist elsewhere in the CRM.

Setting a target

A target applies one KPI to a scope — a team, an individual, a lead source, a product, or a country — for a time period, with a numeric goal. Progress against the goal is tracked automatically for computed KPIs, or entered manually otherwise, and each target shows an at-a-glance status (on track, behind, ahead).

Copy a target forward into the next period instead of rebuilding it, and review a target's full history and trend over time.

Daily activity tracking

Log daily rep activity — calls, WhatsApp messages, meetings, emails, follow-ups — either manually or via an integration. This feeds any KPI defined as an activity counter.

Automatic alerts for a target that's falling behind exist but are off by default, and even when turned on, the notification only reaches an in-app feed today — set it to email if you want it to actually reach someone.
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