Email Service
enopsy.com

Leads

The recipients your campaigns send to, and the data that fills in your template variables.

What is the Leads screen?

Leads holds the list of recipients available to Email Service. Each lead record carries the contact and personal data (such as name and email address) that a campaign sends to, and that Variables pull from to personalize a template.

Why manage leads here?

Keeping recipients in one place, rather than pasting addresses into each campaign, means the same lead list can be reused across templates and campaigns, and personalization data stays consistent.

When would I use this screen?

  • Adding new recipients before running a campaign
  • Checking a lead's current data before it's used in a send
  • Reviewing how many leads are available for a campaign

Before you start

If your templates use Variables for personalization, make sure the leads you're about to use have data for those fields.

The Leads list

Each row is one recipient record, with fields such as name and email address available for use as personalization data in a template. Because lead records can contain real personal and contact information, this documentation intentionally doesn't reproduce example values here — treat lead data with the same care you would any other personal data.

How to add a lead

  1. Open Leads

    Go to Email Service → Leads.

  2. Start a new lead

    Use the add/create action on the Leads screen.

  3. Fill in the recipient's details

    Enter the contact details you have for this recipient, along with any data your templates' variables expect.

  4. Save

    Saved leads become available to select as recipients in a campaign.

Common problems

Problem
A campaign sent to fewer people than expected.
How to fix it
Check the Leads list for missing or incomplete records, and confirm the group of leads actually selected for the campaign. See Campaign.
Problem
I can't find a lead I know exists.
How to fix it
Confirm you're not filtering or searching the list in a way that hides it.

FAQs

Can leads be imported in bulk (for example, from a CSV)?
This documentation doesn't confirm a bulk-import option — check the Leads screen's own create/add action, or with your account admin.
Are leads shared across all projects, or specific to one?
Not confirmed in this documentation. Check with your account admin if you need certainty before relying on the same lead list across multiple projects.
Pool SMTP